Aopack focuses on developing the most cost-effective on-demand packaging machines, at the same time, we are looking forward to growing together with our clients. That’s why we offer tons of solutions from pre-sales to after sales. Everything you concern about is our duty.
We can provide overseas installation and operational training service for the end-user, your machine will be guaranteed for 12 months. You will be warmly welcomed if it is possible for you to visit our factory, seeing and operating the machine by yourself.
Besides, we have OEM service for our partner, such as printing the reseller’s logo on the machine, upload the logo in operation program, and so on. If your own engineer group was well-built, we can provide customized service for your business.
No matter end-user or reseller, there is a reservation 10% balance to make sure you will get good quality warranty service. It means you just need pay 90% of the payment, then you can take the machine to your home. After all, we respect our customers’ privacy. All the discussions and solutions are kept confidential.
Our Support for you
Our Engineer will provide the local installation service free of labor charge after you getting your equipment.
We are responsible for training related person in machine operation and maintenance. Our operation training is free of labor charge, all your need is to pay the traffic fee and the cost of the accommodation and food for our Engineer.
There is a 12-month warranty for our box making machine. If there is anything wrong with the machine during the guarantee period, we will provide accessory . Besides, you will never be charged for the software update, we provide a lifetime free upgrade service for your software.
There is a reservation of 10% balance to make sure you will get good quality warranty service. It means you just need pay 90% of the payment, then you can take the machine to your home. After using the machine for 3 months, if you are satisfied with our product, you pay the left 10% balance payment.
Frequently Asked Question
Apply for becoming our agent
If you are a machine dealer and have the experience to resell the machine in the packaging industry, it’s a very good choice to be our partner. Here are the benefits for our partners:
- Free training and accommodation are provided.
- Assistant overseas installation
- The LOGO of the agent can be printed
- Provide spare parts inventory
- Competitive Price provided
Based on the particularity of the machine, we need your after-sales team to install the machine independently. Besides, an exhibition hall will be needed to display the equipment.