1. Are you a factory or a trading company?
AOPACK is a professional box making machine manufacturer and trading company. We have our own engineer and factory.
2. Where is your factory located? How can I visit there?
Our factory is located in Qingdao City, Shandong province, China. Customers can take a flight to Qingdao Liuting International Airport, and we will pick up customers here.
3. Can your products be customized?
Yes, we can print your logo on the machine. OEM is accepted.
4. What’s your payment term?
PAY 50% DEPOSIT BY T/T before production.
PAY 50% BALANCE BY T/T after passing the inspection of goods, before delivery.
5. How about the delivery time?
Usually, it takes 45 working days for production.
6. What is The Harmonization System Code (HS-Code) of BM2508?
The BM2508’s HS-Code is 84413090: Other machinery for making up paper pulp, paper or paperboard, including cutting machines of all kinds. You can search it on this website: https://www.findhs.codes/
7. Is there any installation cases that I can see?
Yes, you can see our machine in many countries, such as China, Australia, North America, Southeast Asia, Europe, and so on. If you come to China, we can lead you to our client’s factory to see the working machine directly. And if you want to see the machine in your country, please contact our sales, we will arrange the time.
8. Can you provide overseas technical support?
Yes, we will send our engineer installing and commissioning the machine, to guarantee the normal operation of the machine. Also, we will provide maintenance training when installing.
9. Is there any warranty and after-sales service?
Yes, a 12-month warranty will be provided since customers receive the machine and start using it. Also, lifetime maintenance and remote technical assistance can be available.